Key Features
The RedTie Quotation tool will empower your customers to build their own instant quotes, submit jobs online and upload artwork. This will relieve your estimating team from the day-to-day quote requirements and job status updates, freeing their time to deal with up-selling and more bespoke orders.
The RedTie Quotation tool (RTQ) is a complete internet customer management system. RTQ harmonises your print facilities with an on-demand quotation system, giving print buyers a seamless solution to their estimating requirements, removing waiting times and speeding up the production process.
In addition to instant quotes, your customers will also enjoy access to a simple upload facility for artwork… so there is no need for any complicated FTP procedures. The ability for a customer to track a job online, means your relationship with them is no longer about creating estimates and checking the progress of their jobs, but one which gives your sales team time to promote your additional services.
The range of pricing calculators within RTQ includes flat sheet, books, stationery, wide format and bespoke job creation, all of which can modified to your exact requirements. There are no limits to the number of customer accounts you can create, maintain and manage. As an administrator, your RTQ will remove many of those back- office tasks, which take time and manpower.
RTQ has a proven track record for converting saved quotes into real jobs thanks to its ease of use and immediate response. With integration into your accounts package and automated customer notifications, your RTQ will save you time and money whilst improving the level of service you can extend to your customers.
RedTie will provide you with the technical training and support you need, as well as ongoing upgrades to your RTQ when they become available.
Our software is hosted and the interface is web-based so you and your customers simply need an internet connection.
A live example of an RTQ is CCS Digital in the UK. Feel free to browse their RTQ as a customer and produce some quotes. REMEMBER this is a working site - DO NOT PLACE ORDERS you do not want to purchase.
Of course the customer facing aspects to the RTQ are simple and functional - but what happens behind the scenes for the staff. the movie above describes the day to day functions of an RTQ administrator but if you want to examine the fuctionalty yourself please get in touch via the contact page for an staff log in.